Get your key again.

Enter the email address you paid with and we will send you a link to your licence key. There is no account and no password — the key is the licence.

The link lasts fifteen minutes. Opening it does not change anything about your licence — you confirm on the next page before the key is shown.

Check your email.

If that address has a LumaWall licence, a link is on its way. It lasts fifteen minutes. Check spam if it has not arrived in a minute or two.

Asked twice and only got one? That is deliberate — a second request inside the window reuses the first link rather than sending another.

Checking your link…

One moment. Nothing has changed about your licence yet.

Your key is ready.

This is the licence you bought. It activates one Mac, and you can move it whenever you replace that Mac.

Here it is.

Keep it somewhere safe. You never need to buy LumaWall again.

Where it goes. Open LumaWall, and paste it into the licence box when it asks. If this Mac is already activated you do not need to do anything.

That link has expired.

Recovery links last fifteen minutes and work once. Ask for a new one and it will arrive in a moment.